Home Business Telecommunications: Glo subscribers hit 45.2m

Telecommunications: Glo subscribers hit 45.2m

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Leading telecommunication company, Globacom, in the month of December 2018, added 1,982,109 new subscribers to increase its numbers from 43,273,188 recorded in November, 2018 to a new high of 45,255,297 subscribers.

The latest figure represents 26.24 percent of total industry subscriber figure which has seen Globacom firmly in the second place, behind MTN.

According to the latest figures from the Nigerian Communications Commission (NCC) Airtel remained in the third position after increasing by 1,061,330 subscribers, to 44,180,484 or 25.61% of total industry subscriber base.

9mobile added 555,344 subscribers to move up to 15,917,015 in December, from 15,361,671 in November while MTN stands at 67,133,009, having added 158,107 in December 2018.

Globacom’s stronger showings in the last few months could be traced to improvements in its services across the country.

Globacom in a statement said “We are ramping up our network backbone with new critical infrastructure equipment and new avant-garde software solutions that will improve quality of service, quicken problem resolution and deepen customer care operations”.

As a result of its resolve to increase quality of service, and customer satisfaction, Globacom, in January 2019, awarded new contracts to French telecom equipment manufacturers, Nokia Alcatel-Lucent, to supply and integrate a new Sure Pay Intelligent Network platform to boost its operations.

The company also contracted Software company, Vocalcom Technology, to supply new Interactive Voice Response and Contact Center solutions for the network.

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