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Orange Money celebrates a decade of financial innovation in Africa

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…confirms its position as a major mobile money player

Orange Money, Orange’s (www.Orange.com) mobile money solution, is celebrating its 10th anniversary. Launched in 2008, the service currently has 40 million customers and is available in 17 countries, reaching €26 billion in transactions in 2017. Orange Money is now one of the Group’s leading growth drivers and continues to evolve to better serve people, companies, institutions and governments.

Success based on an accessible, universal service

Orange Money was initially launched in Côte d’Ivoire in 2008. The success of this money transfer and mobile payment solution for unbanked or relatively unbanked populations is based on the accessible, universal nature of the service, which makes it possible for millions of people to perform instant, secure and reliable financial transactions using their mobile phone.

The service is currently available in 17 African countries and has 40 million customers, 13 million of whom use it every month. Orange Money’s accelerating growth and sales which rose 60% from 2016 to 2017 have made it one of the Group’s top growth drivers in Africa, particularly in Côte d’Ivoire, Mali, Burkina Faso, Senegal and Cameroon. In some countries, the service gives close to 50% of users access to banking services in areas with low levels of bank usage.

Orange Money: a strong impact on individuals’ daily lives and on economies

Orange Money is now much more than just a cash transfer service. Over the past decade, the number of Orange Money services has quadrupled, leading to the financial inclusion of populations and helping drive national economic development.

The offer has been significantly expanded to include international transfers, bill payment, and wage payment services. The “Bank to Wallet” service, launched in 2015, is a major innovation that goes even further by enabling transfers between bank accounts and Orange Money accounts.

Electronic money has also made it possible to facilitate exchanges and secure transactions, and is now a major advantage not only for individuals but also for major companies and SMEs.

Changing governance for increased effectiveness

In order to meet the compliance regulations that govern mobile money activities, Orange has created financial establishments with Central Bank approval in seven African countries, as well as a shared supervision and compliance control structure, CECOM, based in Abidjan. These structures guarantee transactions and facilitate dialogue directly with authorities, thereby simplifying the market launch of new services.

The goal is to make Orange Money accessible for as many people as possible, in strict compliance with regulations set out of the Central Banks in the countries and currency zones where Orange operates.

Alioune Ndiaye, CEO of Orange Middle East and Africa (OMEA) says that, “Orange Money makes real contributions to economic and social development in Africa and is a part of our strategy as a multiservice operator and digital transformation partner in Africa and the Middle East. Orange Money’s success is first and foremost a joint achievement, and I would like to thank all of the teams who work hard every day to ensure its success, which now represents a major share of OMEA turnover”.

Paul de Leusse, Orange Group Deputy CEO for Mobile Financial Services, says that, “Orange Money’s success is based on its usefulness, its ease of use, and its full integration with Orange’s services. Orange Money represents the future of Orange’s mobile financial services in all our countries, especially in Europe”.

The outlook for Orange Money

After its transfer and payment services, Orange is going further with lending and savings services available directly by mobile phone. These services, which are available through partners, are already offered to Orange customers in Mali and Madagascar since early 2018 as part of the initial launch.

International transfers, another strong area of development for Orange Money, aim to strengthen ties between people living outside their home countries and their loved ones.

Finally, as smartphones become increasingly widespread and uses change rapidly, the Orange Money services are evolving with the development of an application for easier interactions and transactions.

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New minimum wage goes to National Council of State for discussion

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Chris Ngige

Chris Ngige

The Minister of Labour and Employment, Dr Chris Ngige, says the proposed new National Minimum Wage will be presented to the National Council of State on Jan. 22.

Ngige disclosed this while speaking with State House correspondents after the National Economic Council meeting presided over by Vice President Yemi Osinbajo, at the Presidential Villa, Abuja on Thursday.

The minister said work was still ongoing on the figure, frequency of review, those to be exempted and everything about the bill before it would be ready for transmission to the National Assembly.

“The information minister told you the other day after the Federal Executive Council meeting that we are taking our deliberations to the National Economic Council and then we close up on the 22nd (Jan. 22) at the National Council of State.

“After that, we will be able to say where we are going.

“It is not a question of governors saying they cannot pay N30, 000, discussions are still ongoing and will terminate on 22nd when we meet with the National Council of State.

“Governors are part of Nigeria and they are part of the government’s side of the public sector; so do not disengage them or dis-articulate them from the Federal Government.

“The public is the Federal Government and the state government, and even the local government,’’ Ngige said.

The minister, however, said that the plan was to transmit the National Minimum Wage Bill to the National Assembly on or before Jan. 23 in consonance with the agreement with labour.

On his part, Gov. Atiku Bagudu of Kebbi State, said that the governors were after a National Minimum Wage legislation that “could work.’’

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CBN spurs access to banking services

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CBN Governor, Godwin Emefiele

CBN Governor, Godwin Emefiele

The Central Bank of Nigeria (CBN) has rolled out measures to ensure that at least 80 per cent of Nigerians have access to banking and other financial services.

The apex bank also on Thursday released new policy frameworks on consumer protection, financial literacy and financial education.

The bank unveiled measures in the National Financial Inclusion Strategy released inb Abuja.

Mrs Aisha Ahmad, the CBN Deputy Governor on Financial System Stability, made the presentation at the National Financial Literacy Stakeholders’ Conference in Abuja.

“Adequate consumer protection is critical to sustaining the long term viability of the financial sector because consumer protection is a necessary precursor to building and maintaining trust in the formal financial sector.

“An essential pillar of any consumer protection regime is consumer education, which is founded on financial literacy.

“The benefits of a financially literate population are immense. Consumers are better equipped to make optimal choices in the use of financial products, pose lower credit and default risk.

“In addition constitute a market for sustainable financial services and promote Financial System Stability by increasing market demand and responsible use of financial services,” she said.

Ahmad said the CBN recently introduced regulations and guidelines for the licensing and operations of Payment Service Banks in furtherance of its efforts to leverage technology to enhance access to financial services for the unbanked.

She said the move was expected to drive down exclusion rates by leveraging wider variety of multiple channels to enhance access to deposit products, payments and remittance services to small businesses and low income households.

Meanwhile, the Director, Consumer Protection Department, CBN, Mr Kofo Salam-Alada, harped on the importance of promoting sound financial system in the country to ensure that consumers continue to have confidence in the sector.

“As we seek to boost the number of consumers in the financial industry through the Financial Inclusion Strategy, it is important that we establish policies, structures and programmes that would engender confidence among the general public.

“This is even more imperative considering the fact that we are only just recovering from a financial crisis that brought the financial system on the brink of collapse.

“All the efforts at strengthening the financial system would be fruitless if there are no concerted efforts to restore trust and confidence among consumers,” he said.

Salam-Alada revealed that since the consumer protection department was set up, it had successfully recovered more than N68 billion in favour of customers who have been shortchanged by their banks.

Also, the Managing Director, Jaiz Bank, Mr Hassan Usman said that the bank was committed to deepening financial services in the country through its non-interest banking strategy.

He said that the bank was currently engaging with women entrepreneurs in rural areas and giving them small loans to grow their businesses while encouraging them to open accounts.

According to him, the aim is to expose them to bank facilities that will grow their businesses in the near future.

The newly released National Financial Inclusion Strategy proposes roles and responsibilities for key stakeholders in the financial sector to reduce financial exclusion rate from the present 36.8 per cent to 20 per cent by 2020.

The key stakeholders are the Federal Government, the Deposit Money Bank’s, Development Finance Institutions, National Insurance Commission, National Pension Commission, National Communication Commission and Nigeria Postal Service among others.

The priority areas identified for the success of the strategy includes “Tiered Know-Your-Customer” regulations, agent banking regulations, national financial literacy strategy and consumer protection.

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Northern Investment Companies, Perform Bellow Expectations- Sanusi II

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Emir of Kano, Malam Muhammad Sanusi II

Emir of Kano, Malam Muhammad Sanusi II


By Yakubu Salisu, Kano

The Emir of Kano, Muhammad Sanusi II, has decried the inability of state owned Northern Investment Companies to meet up with the purpose for which they were set up for.

Sanusi made the remarks yesterday, (Wednesday) in Kano during the maiden conference of state-owned Investment Companies of Northern Nigeria, organized by Kano State Investment and Properties Limited (KSIP).

The Emir, represented by the Dan-Adalan Kano, Isyaku Umar Tofa, said it is sad to note that, the Kano Investment Company which was the key element in the movement of the economy of the state in the past has been crippled by avoidable circumstances due to failure on the part of stakeholders to do the needful in order to salvage the situation

According To him, the Company inherited quite a number of industries back in 1972, which has eventually folded up forcing one to ask where have such industries gone too and what has happened to them.

He said, “ the occasion is not for praises but a time to rethink, a time to re-energize and re-strategize, to ensure that we bring out policies that would really move the Northern Economy forward.

“ I think one of the fundamental thing for the Kano state Investment is to ensure the revival of such industries.

We know all of them, they are there lingering, closed, doing nothing. I would advise the State Investment and property Company to put their search light into the manufacturing sector.

All the manufacturing industries they have inherited should be revived, the money is there is only for us to create the opportunity and tap into them.

He charged them to use their use their connections with great people in the financial sectors with well known names in the capital market, to raise huge capital that would be used in the development of the economy especially in the agricultural, manufacturing and other sectors that are important to the Northern Economy, such as solid minerals, commerce and others.

Chairman of the occasion, Alhaji Bashir Dalhatu Wazirin Dutse, revealed that it is sad that the 19 Northern states that owned NNDC have no single banks as against its initial properties of 9 banks.

According to him, as important as banks are to the development of modern economy, it is sad to note that the 19 norther states presently owns no bank as theirs, when compared to the initial state in the late 70s and early 80s when the north has 9 banks.

He added that in most cases government policies are in themselves responsible for the folding of such investment, as bottlenecks and harsh terms aligned as requirement, wouldn’t allow new investments to thrive or at worst wouldn’t allow investment to sprang at all.

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